Frequently Asked Questions
Q: Can I customize my table or box?
A: Yes, let us know what you would like and we will do our best to make your vision come true!
Q: Do you accommodate different dietary requirements and allergies (i.e. Vegan, Gluten-free, Halal, etc)?
A: Yes, just let us know ahead of time of your event and we will cater accordingly. An additional fee may be required for certain substitutions or additions.
Please be aware we are not a nut-free or gluten-free facility. We will to try accommodate any requests, but due to these circumstances, we are unable to guarantee that any menu item can be completely free of allergens.
Q: Do you charge for delivery?
A: Yes, we charge a $20 delivery fee. (within the KW and Cambridge region, additional fees for other areas may apply)
ALL delivery orders must include a contact name and phone number, orders without a name and number cannot be delivered. For gift deliveries please also write the recipient’s name and phone number in the box provided upon item selection
Q: Do you service Grazing Tables outside of the KW Region (i.e GTA, Toronto, Etc.)?
A: Yes, Just send us an email and let us know where you are located! Please note we do not deliver grazing boxes to all areas.
Q: Can I pick up my grazing box?
A: Yes, you can pick up your order for free from the OhGraze fully licensed and commercial kitchen.
ALL pick-up orders must have a designated pick-up time, please select a time slot during the opening hours at check out.
Due to food freshness, orders must be picked up promptly during the selected pick-up time.
We cannot hold orders.
Q: Can I include a message with my order?
A: Yes, just let us know what you want your message to be when you place your order!
Q: Can I get a grazing box made into a platter?
A: Yes, all grazing boxes can be made into platter format for an additional fee! We sell various platters and boards shapes. Please contact us directly for more information!
All our boxes require a minimum of 2 days’ notice. For last-minute orders, please contact us directly (firstname.lastname@example.org) and we'll see what we can do to accommodate your request.
Boxes and platters must be consumed within to 2 hours of pick-up/ delivery. If not consumed during this time, they must be refrigerated.
Delivery fees apply. Free pick-up available from the OhGraze fully licensed and commercial kitchen
Any dietary requirements/adjustments may require individual pricing.
Please be aware we are not a dedicated nut-free or gluten-free facility. We will to try accommodate any requests, but due to these circumstances, we are unable to guarantee that any menu item can be completely free of allergens.
*all prices and availability subject to change